Member Protection Information Officer

Member Protection Information Officers are people trained to be the first point of contact within sporting organisations for any person considering making a complaint under the Member Protection Policy. MPIOs provide confidential, impartial and timely information and support. They act as a sounding board and provide information about the local complaint resolution options available to address the individual’s concerns. MPIOs are not advocates but they may elect to accompany complainants, if requested, to talk with someone else.

References:

IHA’s Member Protection Policy

Codes of Conduct

Contact IHACT’s MPIO at mpio@ihact.org.au.